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Grande Prairie, Alberta

At Passion Dental Group, we are all about good people and good culture.  We are a dental support organization committed to establishing a positive culture with opportunities for personal and professional growth for our teams while delivering exceptional patient care.  We are seeking a Clinic Manager to join our team at Gateway Dentistry Group in Grande Prairie, AB.

Key Responsibilities

  • Establish and manage internal office protocols and procedures to ensure office efficiency.
  • Hire and train new office staff to respond to patients’ needs.
  • Develop and manage staff schedules and timesheets and manage other HR/personnel functions at the clinic.
  • Create, implement and manage an effective office budget.
  • Oversee the processing of insurance claims and billing systems.
  • Deliver direct individual and team leadership to ensure all office employees demonstrate outstanding client service.
  • Greet patients in a professional, cheerful manner.
  • Schedule appointments and organize clinic schedule.
  • Answer and appropriately route phone calls.
  • Other office administration duties, as required.

Position Requirements

  • High school diploma required.
  • Previous experience in a dental clinic setting preferred.
  • Working knowledge of dental billing and insurance protocols.
  • Proficient computer skills, including knowledge of Microsoft Office.
  • Strong verbal and written communication skills.
  • Solid problem-solving skills.
  • Friendly, professional demeanor with excellent interpersonal skills.
  • Excellent multi-tasker who can work independently and as part of a dynamic team.

*We offer competitive pay, life insurance and other extended health benefits.


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